Essential Guest Guide: Before You Arrive & Staying With Us

BEFORE ARRIVAL – What to Pack & Prepare
Essentials: Mosquito repellent, sunscreen, and your favorite swimwear.
Health & Diet: Any specific medications or dietary requirements (please inform us in advance).
Documents: A photocopy of your passport and proof of Travel Insurance.
Electronics: While we provide some adapters, bringing your own is recommended. (Note: Indonesia uses Type C & F plugs, 230V).
Music & Entertainment: Feel free to bring your devices/iPod.
Skip the Bulk: No need to pack towels; we provide them!
Special Requests - Transport: Want a motorbike or car waiting at the villa? Contact our Villa Consultant to arrange this.
Special Requests - Extra Beds: Foldaway beds are available for a small extra charge (please book in advance).
Visa Information - Visa on Arrival (VoA): Available for many nationalities (approx. IDR 500,000 or US$35) valid for 30 days. Ensure your passport is valid for at least 6 months.
Visa Information - Long Stays: If staying over 30 days, please apply for the appropriate visa at an Indonesian Embassy before departure.

ON ARRIVAL – Smooth Check-In
Airport Pickup: Our driver will be waiting at the arrivals hall with a sign displaying your name and the “Best Deals Asia” or “[ Villa Name ]“ logo.
Verification: You may be asked to sign an “Order Form” as proof of a successful pickup.
Registration: To comply with local regulations, our staff will borrow your passport briefly to register you with the local authorities.
Security Deposit: A refundable deposit of Rp 1,000,000 – Rp 2,000,000 (approx. USD $100–$200) is required at check-in. This will be fully refunded upon checkout, provided there is no damage or loss.

DURING YOUR STAY
Breakfast & Housekeeping: Our staff usually works from 9 AM – 5 PM. Please coordinate with them for your preferred breakfast and cleaning times.
In-Villa Dining: We highly recommend trying a local meal cooked by our staff! Ask them for menu options and pricing.
Security: Keep valuables in the provided Safety Box. The villa is not responsible for losses due to negligence.
Security: Always lock the villa when going out. A lost key may incur a replacement fee.
Transport & Food: Need a taxi? Ask our staff or call Blue Bird Taxi (0361-737238). You can also order food from local restaurants; our staff can assist with serving during their working hours.

ON DEPARTURE
Transport: Ensure your airport drop-off is booked (we recommend leaving for the airport at least 3 hours before an international flight).
Final Check: Please ensure you have all your belongings.
Villa Protocol: Leave the room safes OPEN and return all keys to the bedroom doors.
Need more info? Please refer to the Guest Information Book inside the villa or feel free to contact our Villa Operation Team at any time.

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